FAQ

  1. What are the opening hours?
    Booking is strongly recommended. Opening hours are typically 9am to 5pm, though we will open other times on request. Last session starts about 2 hours before closing time. Hours will vary slightly with season.

     
  2. How long does a session last & cost?
    A standard session will last about 2 hours. Groups will need to arrive about 15 minutes before the scheduled start time. Prices: Children (17 and under) £16.00, Adults (18 and over) £20.00. Courses can be customised as required subject to booking. Group discounts apply.

     
  3. Do I need to book?
    Booking is strongly recommended, as we cannot guarantee places otherwise.

     
  4. Who can have a go?
    We endeavour to be as inclusive as possible however children must be over 1.30m (4ft 3in) height and over eight years old. The upper weight limit is 120kg (about 20 stone)

     
  5. Do I need to be fit?
    Although some of the challenges are quite physical, there is always something for everyone. The challenges do cover a variety of difficulties and we try and adjust the session dependent on the fitness of the group.

     
  6. Is it safe?
    Safety is a priority at Ropes and Ladders. Equipment is rigorously tested and staff are comprehensively trained. All equipment, procedures and training are under rolling review and independently audited.  

     
  7. Will we be accompanied?
    Yes. An instructor will accompany your group for the duration of the session.

     
  8. Do I have to do everything during the session?
    No one will push you to do anything that you don’t want to but we will get you to push your limits and hopefully surprise yourself with what you can do!

     
  9. What should I wear?
    Comfortable clothing to suit the weather. Long trousers are recommended. No bare midriffs / crop tops. Shoes should be sturdy trainers or light weight walking boots. No loose fitting shoes or sandals.

     
  10. What if it is raining?
    Wear your waterproofs you can still have fun in the rain! The only time the weather would stop us from operating is when safety may be compromised, for example during lightning storms.

     
  11. What if I fall off?
    Just get back on and continue! During activities your harness is attached to overhead safety systems so you cannot fall any great distance.

     
  12. What else is nearby?
    Lots and lots! See the links section of our website for information.